Data Resilience

When a drawer full of
devices becomes your problem.

Recovery, destruction, and resale prep for families, executors, and estate sale companies — documented, local, and careful from first contact to final certificate.

Certified Data
Destruction

When a device contains personal data that shouldn't travel any further — financial records, passwords, medical history, private correspondence — the only responsible path is permanent, documented digital destruction, followed by a clean slate so the hardware can find a new home.*

We sanitize media following NIST 800-88 guidelines — the same standard enterprise IT uses. What we're not built for is enterprise scale: corporate asset disposal, data-center decommissioning, mass physical destruction. But for estate and personal data safety, we're exactly right.

Factory reset ≠ data destruction

A factory reset removes the index to your data but leaves the data itself intact and recoverable with common tools. Our process doesn't. That distinction matters when a device is leaving the estate.

  • Hard drives, SSDs, laptops, desktops
  • Phones and tablets (iOS and Android)
  • External drives and USB media
  • Written certificate of destruction provided
  • Device serial numbers and chain of custody logged for your records

* Some devices can't be digitally cleared to a standard we're confident in — whether due to age, damage, or hardware encryption. When that's the case, we tell you up front. We can still handle the rest of your devices and help you find the best path forward for the ones we can't clear.

Why this matters for estates

Personal data
is always present in an estate — and almost always an afterthought. By the time someone asks about it, devices have frequently already changed hands.
Our process
overwrites data following NIST 800-88 guidelines, so that recovery is not possible — and gives you documentation proving it was done.
Paper trail
protects executors, estate sale companies, and the families they serve from liability down the road.

Safe Data
Recovery

Families are often surprised by what a loved one's devices contain — decades of photos, financial documents, passwords to accounts that need to be closed, letters they never knew existed.

We recover what matters before a device is wiped, donated, or sold. Everything we find is treated with discretion and returned to you in a format you can actually use — not a hard drive of files you can't navigate.

  • Photos, videos, personal documents
  • Financial records and tax documents
  • Password and account information
  • Recovered to USB, folder, or cloud — your choice
  • Handled with full discretion; nothing is read or retained

What we commonly find

Photographs
Family photos spanning decades — often the only copies. Recovered from wiped or failing devices before the device moves on.
"Un-lost" files
Often someone things if they've formatted their device they've accidentally lost everything, but that's not always the case.
Personal documents
Tax returns, legal files, correspondence, files critical for processing or closing during estate administration — things a family often doesn't know they need until they need them.

Resale
Ready

Estate sale companies move a lot of devices. A laptop that looks clean on the outside may still have years of personal data inside. Handing it to a buyer without proper clearing is a liability — for the estate, and for the family.

We prepare devices for resale or donation so they're genuinely safe to pass on — full data clearing, clean setup state, and documentation that the work was done.

  • Thorough data clearing following NIST 800-88 guidelines
  • Clean setup state — ready for a new user
  • Multiple devices handled efficiently for estate sales
  • Documentation provided for each device cleared
  • Protects the estate sale company from downstream liability

Built for estate sale companies

Volume-friendly
We handle batches efficiently — whether it's 3 devices or 30. Contact us to discuss turnaround for larger estates.
Documentation
Every cleared device gets a record. Something goes wrong later? You have proof of what was done and when.
Referral-friendly
Many of our estate sale clients refer us to their families directly. We make that easy.

Not just estates

Most of us have a drawer full of devices we've been meaning to deal with.

Old laptops. A phone from two upgrades ago. A hard drive pulled from a machine that died. Most of them sit in a drawer until someone posts them on Facebook Marketplace or drops them at a donation center — without thinking twice about what's still on them.

A quick search of the Spokane area on Facebook Marketplace turns up close to 100 personal devices for sale right now. Each one represents a real risk to the person who posted it — financial records, passwords, photos, browsing history — all potentially still there.

Before you donate or sell, we can give that device a clean start. The person who gets it next should need the hardware, not your data.

~100

personal devices currently listed for sale on Facebook Marketplace in the Spokane area — most without professional data clearing.

Every engagement

What's always included,
regardless of service.

A clear conversation first

We talk through what you have and what you need before anything is agreed to. No surprise scope, no jargon.

Written records

Device logs, action records, and certificates for every job. A paper trail you can keep with the estate file.

Your information stays private

We don't keep copies of files we handle. What's yours stays yours.

A real person to call

You'll work with us directly. No ticket system, no call center. Estate situations move at their own pace — we adjust to yours.

Honest pricing

We quote before we start. If something changes, we tell you before it affects the bill. No surprises.

Local, independent

Based in Spokane. Not a franchise. Not a national chain. We're accountable to this community because we're part of it.

"Personal data deserves the same care you gave it when you were alive."

What we actually believe

Families deserve honesty, not upsells

When someone calls us during an estate, they're not in a position to evaluate technical jargon or compare service tiers. We tell people what they actually need — and what they don't.

Documentation is a form of care

Providing written records isn't just professional practice — it's how you show someone that their situation was taken seriously and handled with intention.

Small is not a limitation

Being a small local business means we're accountable in ways larger companies aren't. Our reputation lives in this community. That's a feature, not a bug.

Who we work with

Built for people managing real situations — not IT departments.

Primary

Estate Sale Companies

You move through estates quickly. Devices show up in every one. Handling them correctly protects your clients, your reputation, and your business.

What you need from us

Fast turnaround on multiple devices
Documentation you can show clients
A reliable local partner to refer

Primary

Families & Executors

You're dealing with a loss and a to-do list at the same time. The last thing you need is to wonder whether a device was handled properly.

What you need from us

Clarity on what happens to data
No pressure, no jargon
A paper trail for the estate

Also

Estate Attorneys & Advisors

You advise families on every aspect of estate administration. Digital assets and device data are increasingly part of that picture — and often overlooked.

What you need from us

Documented, defensible process
A local referral you can trust
Straightforward communication

The honest comparison

What you get with EDH vs. the alternatives.

Evergreen Data Harbor

Written certificate of destructionEvery device gets documented. You have a paper trail for the estate file.
Genuine data clearing — not a factory resetWe sanitize to NIST 800-88 standards. A factory reset leaves data recoverable.
A real person to talk toYou call us, we answer. No tickets, no queues, no scripted responses.
Estate-focused, not tech-focusedWe understand that estate timelines are complicated and emotionally loaded. We work around yours.
Nothing retained without your consentWe don't copy, store, or share anything we handle. What we recover goes to you.

Typical alternatives

Big-box tech retailersVolume-focused. No estate context, no documentation, often just a factory reset.
"Just factory reset it"Common advice. Factory resets remove the index, not the data. The files remain recoverable.
Leaving it for the next buyerDevices sold or donated without clearing are a liability — for the estate and for whoever receives them.
National data destruction servicesBuilt for corporate IT. Minimum volumes, impersonal process, no concept of family context.
Doing nothingData doesn't disappear on its own. Uncleared devices are an ongoing privacy and liability risk.

Common questions

Things people ask us.

How long does the process take?
Most single-device jobs are completed within 1–2 business days. Larger batches for estate sales depend on volume — we'll give you a specific timeline when you reach out. We understand estate situations are often time-sensitive and we'll work around your schedule.
Do I need to bring devices to you?
In most cases, yes — you drop off devices at our Spokane location, and pick them up when the work is done. For larger estate situations with many devices, contact us to discuss options. We're flexible.
What if a device is damaged or won't turn on?
Bring it in anyway. We'll assess whether recovery or destruction is possible. If a device is beyond our ability to service, we'll tell you honestly — and often recommend next steps — rather than charge you for something we can't deliver.
Can you recover data from a phone if we don't know the passcode?
It depends on the device and situation. Some scenarios allow for recovery through backup services (iCloud, Google, etc.) even without the device passcode. We'll walk through what we know about the device and tell you honestly what's possible before any work begins.
Do you work with estate sale companies directly?
Yes — estate sale companies are one of our primary clients. We can establish an ongoing working relationship for recurring referrals, volume discounts, and priority scheduling. Call us to talk through how we can work together.
What does "certified" destruction actually mean?
It means we provide written documentation — with the device make, model, serial number, and date — confirming that the data was destroyed and the method used. It's not a marketing term; it's a paper trail you can keep with the estate file.

No rush

Ready when you are.

Estate situations move at their own pace. Whether you're in the middle of one or just planning ahead — we're happy to talk through what you need, on your timeline.